Al Shefa Pharmacy

Privacy Policy

Summary

Al Shefa Pharmacy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share when you visit and interact with our website. This policy explains what data we collect, how we use it, the choices you have, and the measures we take to keep your information secure.

1. Information We Collect

1.1 Personal Information

  • Contact details: Name, email address, mailing address, phone number (when you submit prescriptions or contact forms)
  • Health-related data: Health card number only when voluntarily provided for prescription submissions
  • Account credentials: If you register for an account (username, password)

1.2 Technical & Usage Data

  • Log data: IP address, browser type, operating system, pages viewed, date/time stamps
  • Cookies and tracking: Session cookies, persistent cookies, and similar technologies to recognize you on return visits

2. How We Use Your Information

  • To process prescriptions: Email you confirmations, fulfill your requests, and maintain accurate records.
  • To communicate: Respond to inquiries, send service updates, and marketing newsletters (only if you opt in).
  • To improve our site: Analyze usage patterns, diagnose technical issues, and optimize features.
  • To comply with law: Retain or disclose information as required by regulatory bodies or law enforcement.

3. Cookies & Tracking Technologies

  • We use essential cookies to enable core site functionality.
  • Performance cookies help us understand site usage (“Google Analytics,” etc.).
  • Functional cookies remember preferences (language, region).
  • You can manage or disable cookies through your browser settings, but this may affect site functionality.

4. Sharing & Disclosure

  • Third-party service providers: We may engage hosting, email, and analytics providers who process data on our behalf under strict confidentiality.
  • Legal requirements: We will disclose personal information if required by law or to protect our rights or safety.
  • Business transfers: If Al Shefa Pharmacy is involved in a merger, sale, or acquisition, personal data may be transferred as part of that transaction.

5. Data Security & Retention

  • We implement industry-standard technical and organizational measures (encryption, access controls) to protect your information.
  • We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes.

6. Your Rights & Choices

  • Access & correction: You may request a copy of your personal data or ask us to correct inaccuracies.
  • Deletion: You can ask us to delete your data, subject to legal and contractual constraints.
  • Opt-out: Unsubscribe from marketing emails at any time via the “unsubscribe” link or by contacting us.

To exercise any of these rights, please contact:
Email: abdulawalpharmacy@gmail.com
Mail: 3176 Eglinton Ave E, Scarborough, ON M1J 2H5

7. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please notify us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. When we do, we will revise the “Last Updated” date below and, if the changes are significant, provide a prominent notice on our homepage.

Last Updated: May 2, 2025

9. Contact Us

If you have any questions, concerns, or requests about this policy or our data practices, please reach out:

Thank you for trusting Al Shefa Pharmacy with your personal information.